Hotel Policies

Check-in	From 14:00  Until 00:00
Check-out	From 06:00  Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Eftpos Diners Club JCB UnionPay credit card

Important Information

Limited parking is available For further parking information, guests are requested to contact the hotel Contact details can be found on the booking confirmation Guests under the age of 18 can only check in with a parent or official guardian You must show a valid credit card and photo ID upon check in The credit card must be in the same name as the guests name on the booking confirmation Please note that Alpha Sovereign Hotel requires a credit card or an AUD 200 cash deposit upon check in to cover any incidental charges Please note that there is a 15% charge when you pay with a Visa or Mastercard credit card Please note that there is a 35% charge when you pay with an American Express or Diners Club credit card Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply Please inform Alpha Sovereign Hotel in advance of your expected arrival time You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation